Privacy Policy

This site is operated by Horses Mouth Limited, t/a SportCaller, registered at 21 Lad Lane Dublin 2 D02 A388, Ireland  (“SportCaller”, “we”, “us”, “our”). We are committed to protecting the privacy of any personal data that you provide to us or that we collect about you (“Personal Data”). We are a Controller (also known as a “Data Controller”) in respect of your Personal Data. Controller is a legal term and means that we are responsible for determining the purposes for which your Personal Information is processed.

We have appointed a data protection officer to oversee our handling of personal data, who can be contacted at: dpo@gamesys.co.uk if you have any queries or concerns.

SportCaller is an affiliate of Bally’s interactive, part of Bally’s Corporation, which operates a number of great gambling brands, such as BallyBet, Bally Casino, Live at the Bike…

This Privacy Policy will explain how we use the personal data we collect from you when you use our website and communicate with us. We may update this Privacy Policy from time to time, and therefore recommend that you review this Privacy Policy regularly

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data? Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us?
  • How to contact the appropriate authorities?

What data do we collect?

We will collect the following data about you if you contact us through this Website:

Personal identification information:

  •  Name
  •  Email Address
  •  Occupation/role

How do we collect your data?

All the data collected about you in the course of using this site is collected from you or your device directly. Data is collected and processed when you:

  • Communicate with us through the contact us functionality.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can email you in response to your queries.

How and where do we store your data?

We primarily store and process our Member Account data within the UK and European Economic Area (“EEA”). However, in the following cases we can transfer your Personal Data outside the UK and/or EEA or between the UK and EEA:

  • If we have a legal or regulatory reason to do so;
  • If we use third parties service providers located outside of the UK and/or EEA; or
  • If you have consented to this transfer.

Whenever we transfer your Personal Data to a service provider outside of the UK and/or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your Personal Data to countries where this is permitted pursuant to an adequacy ruling by the relevant regulator(s).
  • We may contract with the service provider on terms that are approved by the relevant regulator(s) to aim to give Personal Data the same protection it has in UK and/or Europe as relevant.

If you want further information on the specific mechanism used by us when transferring your Personal Data outside of the UK and/or EEA, please contact our DPO.

Your data protection rights?

You have a number of rights in relation to your personal data:

The right to access – You have the right to request that we provide you with details of the personal data we hold about you.

The right to rectification – You have the right to request that we correct any information we hold about you which is inaccurate or incomplete.

 

Other Rights:

You have the right (in certain circumstances) to request that we:

  • Erase your personal data.
  • Restrict the processing of your personal data.
  • Cease processing your personal data.
  • Transfer the personal data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email at: dpo@gamesys.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, information may be collected from you automatically through third party cookies or similar technology placed on your device.

Please find a list of the cookies we place below:

Cookie name Cookie Description Default expiration time
_ga
Used by Google to distinguish unique users.
2 years
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
1 day
_gat
Used by Google Analytics to throttle request rate.
1 day

For further information on cookies generally, visit allaboutcookies.org.

Privacy policies of other websites

SportCaller website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

SportCaller keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 June 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. You can:

Email us at: dpo@gamesys.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that SportCaller has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission, 21 Fitzwilliam Square, South Dublin 2, D02 RD28, Ireland. Full details of how to make a complaint can be found on their website at:

Complaints handling, Investigations and Enforcement For Individuals | Data Protection Commissioner

https://ico.org.uk/make-a-complaint/